This Policy applies to bulbulplay Site/ App platforms including without limitation and other related Site/s or App/s, mobile applications and other online features each a “Site/s or App/s”. We have provided extensive information for you to view the packages before choosing to subscribe to us. If you have any questions or reservations, please contact us prior to subscribing to our services.

We, being the service providers for contents available through SITE or APP, where you are expected to view packages of your choice after being paid for subscription; unfortunately, all fees to bulbulplay for such services are non-refundable.

In case, because of any technical glitch at the time of online transaction, the transaction does not occur, the amount in process of transfer by default goes back into your bank account, automatically through Payment Gateway.

All refund requests will be subject to verification by our team to confirm the legitimacy of multiple payments.

Once eligibility is confirmed, the refund will be processed within 14-15 days from the date of the refund request. We will refund the excess payment amount made in the form of the original payment method.

CHARGEBACKS

If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or subscription will be suspended without notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening any sort of dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. 

Customers can apply for refund in scenarios like double payment, such payments will be refunded within 1 to 3 days and will credited customer bank account within 5 to 7 working days.

PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING A PAYMENT.

Contact Us

prism play house

Office Address : E-212 Crystal plaza Veera Desai Andheri West near Infinity mall.

Email : contact@bulbulplay.com

Customer Care Contact No : +91-9004403470